Complaints

COMPLAINTS

It may be that you have a complaint about a product or our service. We are sorry to hear any complaint and we would like to solve it! That is why we do the very best to settle the complaint to your satisfaction. We see your complaint as a challenge and reason to improve our communication and quality.

HOW CAN YOU SUBMITE A COMPLAINT?

You can submit your complaint by sending an e-mail to info@hobrand.be or by calling one of our employees at +32 (0)3 443 16 05. After receiving your complaint, we aim to investigate your complaint within 7 workdays and present you a suitable solution.